Shipping Policy

At Vincles.shop, we are committed to delivering your orders quickly, securely, and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered.

By placing an order on Vincles.shop, you agree to the terms outlined in this Shipping Policy.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During peak seasons, promotional events, or holidays, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking details.

2. Estimated Delivery Time

Estimated delivery times are:

  • Domestic Orders: 5–8 business days
  • International Orders: 10–20 business days

Delivery times are estimates only and may vary depending on your location, courier services, customs procedures, and other unforeseen circumstances.

3. Shipping Charges

Shipping charges are calculated during checkout based on:

  • Delivery destination
  • Package weight and dimensions
  • Selected shipping method

From time to time, Vincles.shop may offer free shipping promotions on eligible orders.

4. Order Tracking

After your order has been shipped, you will receive a tracking number via email.

You can use this tracking number to monitor the status of your shipment through the courier's tracking system.

5. Shipping Delays

Delivery delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • Customs inspections
  • Incorrect shipping information
  • Events beyond our reasonable control

Vincles.shop is not responsible for delays caused by third-party shipping carriers but will assist in resolving shipping-related issues whenever possible.

6. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

Vincles.shop is not responsible for failed deliveries, delays, or additional shipping charges resulting from incorrect or incomplete addresses.

7. Failed Delivery Attempts

If delivery cannot be completed because:

  • The recipient is unavailable
  • The shipping address is incorrect
  • The package is refused

Additional shipping charges may apply for reshipment or re-delivery.

8. Damaged or Lost Packages

If your package is damaged or lost during transit:

  • Contact us within 48 hours of the expected or actual delivery date.
  • Include your order number and photographs of the damaged package (if applicable).

We will investigate the issue with the shipping carrier and work toward a suitable resolution.

9. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other government fees.

These charges are the responsibility of the customer unless otherwise stated.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Vincle

Owner: NIKUNJ RASIKLAL MODI

Email : vincle13@outlook.com

Phone : +91 76003 60553

Address : 
141, Saketdham Society, Laxman 
Nagar Society Ni Pase, Punagam,
Surat City, PO: Bomabay Market,
DIST: Surat, Gujarat-395010